Hosting keeps your website running. Website Support helps you maintain and update it.
More than just space on a server. We provide an actively managed technical environment, handling deployment, SSL, backups, and routine maintenance, assigned based on your actual infrastructure requirements.
If your website’s requirements materially increase (e.g., higher traffic, ecommerce, database activity), we will recommend the appropriate tier. Pricing changes are always communicated before they take effect.
Straightforward informational websites with basic contact forms and lead capture fit Essential Hosting. Databases, admin portals, advanced integrations, and higher infrastructure needs may require Business Hosting or above. Website development is a separate one-time service. Optional Website Support is available with monthly billing or annual prepayment.
$30/month
Billed monthly.
For straightforward small-business, professional service, portfolio, coaching, landing, and informational websites.
$55/month
Billed monthly.
For more active business websites with databases, admin portals, content systems, lead generation, advanced forms, email, or integrations.
Starting at $100/month
For ecommerce, customer accounts, client portals, higher traffic, automation-heavy websites, APIs, and background processing.
Custom Pricing
For high-traffic websites, custom web applications, SaaS-style platforms, complex ecommerce, advanced portals, and business-critical systems.
Hosting support is always included. For occasional hands-on help with existing content, minor updates, or troubleshooting, choose an active support plan.
Included with Hosting
Target initial response: within 3 business days for standard requests. Critical hosting outages and infrastructure failures are prioritized.
$35/month
Billed monthly.
Target initial response: within 2–3 business days.
$100/month
Billed monthly.
Target initial response: within 4 business hours.
Custom Pricing
For higher-touch website management, custom response requirements, larger monthly allocations, or business-critical systems.
Every Beyond Limits hosting plan includes the technical essentials needed to keep your website online, secure, and maintained. Add Website Support when you need occasional hands-on assistance with content changes, troubleshooting, and minor updates.
Billed monthly. Annual prepayment is also available for eligible services.
Hosting Support is included in every hosting tier. Website Support covers up to 30 minutes of eligible assistance per month, including troubleshooting and minor updates, not unlimited help. New features are separately quoted; marketing and analytics reporting are not included.
Choose services separately. These examples are optional combinations, not required packages.
$65/month
Billed monthly.
$130/month
Billed monthly.
Your hosting plan already covers the infrastructure behind your website. Website Support provides additional hands-on assistance when you need to update existing content, make minor adjustments, or troubleshoot website functionality.
It's designed for businesses that want occasional help without committing to a broader managed digital services plan.
We believe in transparent boundaries. Here is exactly how support operates.
Targets refer to initial acknowledgment, not guaranteed resolution. Resolution depends on complexity.
Entire website down, hosting/infrastructure failure, primary ecommerce checkout unavailable, or major production failure preventing primary business function. Prioritized immediately.
Existing text or image changes, contact information, links, small adjustments to existing content, and troubleshooting existing functionality. Scheduled within your support allowance or billed separately without Website Support.
Monday–Friday, 9:00 AM–5:00 PM Pacific Time, excluding holidays. Standard plans do not include guaranteed evenings, weekends, or 24/7 human support. Automated monitoring runs 24/7. Emergency after-hours assistance may be available when possible and may be billed separately.
Monthly allowances reset each month. Unused support time does not roll over unless expressly agreed. Annual prepayment changes billing frequency, not monthly capacity: the full year's support allowance is not available upfront. Support time strictly covers assistance with your existing website.
Hosting and support operate, maintain, and assist with your existing website.
New pages requiring significant work, redesigns, ecommerce, payments, scheduling, CRM connections, funnels, automation, portals, memberships, advanced workflows, integrations, reporting, custom applications, SEO campaigns, branding, and design are separately scoped enhancement or development projects.
When occasional website updates are no longer enough, Managed Digital Support provides broader website content management, social media, creative services, light e-commerce administration, and digital operations. Local Growth covers SEO, local visibility, lead generation, and advertising management.
Explore Managed Digital SupportStart with the hosting your website needs. Add the support your business wants. Build more when you’re ready.
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